Holiday Inn & Suites Richmond West End, An Ihg Hotel, Henrico ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

8008 W. Broad St, Henrico, Virginia, United States of America, 23294

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Queen Suite Mobility accessible

Max:

2 persons

54 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

One-Bedroom Queen Suite

Max:

2 persons

54 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

One-Bedroom Queen Suite Hearing accessible

Max:

2 persons

54 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Henrico 7.1 mi

Airports

Richmond International (RIC) 17.8 mi

Sanday (ndy) 67.8 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Beds!

“The beds were incredibly comfortable, providing a perfect night's sleep after a long day of travel.” view full review

Immaculate Bathrooms

“The bathroom was spotless and well-stocked with fresh towels and toiletries, making it a pleasure to use.” view full review

Accessible Amenities

“The hotel had excellent facilities for those needing assistance, ensuring that everyone could enjoy a comfortable stay.” view full review

Relaxing Spa!

“The spa facilities were excellent, with a serene atmosphere that was perfect for unwinding after a busy day.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Housekeeping
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Seasonal outdoor pool
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

8008 W. Broad St, Henrico, Virginia, United States of America, 23294

Map view

8008 W. Broad St, Henrico, Virginia, United States of America, 23294

City landmarks

Merchants Walk Shopping Center

4300 ft

Playing Field

2100 ft

University of Virginia

2300 ft

Amf Major League Lanes

2700 ft

Richmond

Broad Street

5200 ft

Healthsouth Medical Center

3400 ft

Church

Skipwith United Methodist Church

4200 ft

Parham Hills Christian Church

4800 ft

Goodwill Church

4900 ft

Church

Goodwill Baptist Church

5100 ft

United Artists West Tower Cinemas 10

1.2 mi

Church

Saint Martins Episcopal Church

1.1 mi

West End Manor Civic Assn

1.1 mi

8906 W Broad St

CSz Richmond Theater

1.1 mi

Church

Foursquare Life Church

1.2 mi

Church

Westhunt Baptist Church

1.2 mi

Moseley-Flint Schools-RL Est

1.3 mi

Independent Insurance Agents

1.3 mi

Church

Skipwith Baptist Church

1.3 mi

Wistar Heights United Methodist Church

1.4 mi

Laurel Presbyterian Church

1.5 mi

Church

Trinity Lutheran Church

1.5 mi

Trinity Church

1.6 mi

Church

Bonnie Brae Church of Christ

1.6 mi

Church

First Freewill Baptist Church

1.6 mi

Church

Good Shepherd United Methodist Church

1.7 mi

Church

West End Alliance Church

1.8 mi

Laurel Park Church

1.8 mi

Nearby

River City Escape Room

1900 ft

Mount Vernon Church

1900 ft

Restaurants

Bonchon Richmond

1200 ft

8026 W Broad St

Bon Chon

1300 ft

8026 W Broad St Suite A

Bonchon Chicken

1600 ft

8026 W Broad S Suite A

Bosna Market & Deli

1600 ft

8030 W Broad St Ste C

Tay Ho Restaurant

1200 ft

7927 W Broad St

Red Lobster

1600 ft

8009 W Broad St

Popeye's Louisiana Kitchen

2000 ft

8044 W Broad St

Kabuto Japanese House of Steak

2000 ft

8052 W Broad St

Nick's Roman Terrace

2000 ft

8051 W Broad St Apt A

Buz and Ned's Real Barbecue

3000 ft

8205 W Broad St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

8.4/10

Great

Rooms

5.0

Location

5.0

Service

5.3

Dining

5.7

Scott

United States of America, November 2023

5.6/10

The hotel had a mixed experience, with some positive and negative aspects. While the 4th of July holiday added to the excitement of my stay, the rooms had a strange, unpleasant odor despite the convenience of having the cardholder's name per room. On the bright side, I appreciated the breakfast in a bag option.

Rooms

5.0

The rooms had a bizarre smell, not a cleaning supply scent but rather something sickly and damp.

Service

7.0

The service was attentive, as they moved us to a better room after we raised concerns about the first room assigned at check-in. However, they seemed short-staffed due to staffing challenges.

Location

5.0

The location turned out to be unsettling and felt unsafe. Despite my needs being met, the surroundings, near a night club with loud music until the early hours, made the experience less enjoyable.

Dining

7.0

The hotel offered a breakfast in a bag, which was a convenient option. While it was adequate with varied choices, the pictures of the rooms condition debate highlighted a need for improvement in third-party verification.

Facilities

6.0

The hotel's facilities were decent, although some aspects needed attention, particularly in regard to the overall cleanliness.

David

United States of America, September 2023

6.0/10

I was very disappointed with the hotel. While the rooms were clean and had a pleasant smell at first, they were not worth the price. The service was helpful but seemed overwhelmed at times. The location, although clean and comfortable, was not ideal due to the faint smell of smoke in the hotel. On the positive side, the dining experience exceeded my expectations with a variety of breakfast options, and the facilities were more than I expected.

Rooms

5.0

The rooms were clean and presented as advertised with a good smell at first.

Service

6.0

The service was helpful but seemed swamped at times.

Location

5.0

The location was clean and comfortable but had a faint smell of smoke in the air.

Dining

8.0

The dining was good for the value and exceeded expectations with a variety of options.

Facilities

7.0

The facilities were more than expected.

Frank

United States of America, July 2023

5.0/10

I had a terrible experience at this hotel. The rooms were dirty; the tubs were in terrible condition, and the headboard had handprints. The smell of cigarettes was noticeable, and cleanliness was lacking throughout the property. I would never stay here again.

Rooms

5.0

The rooms were dirty and poorly maintained.

Service

5.0

The service was lacking, with staff showing no interest in accommodating guests' needs.

Location

5.0

The location is convenient for getting around Richmond, but it needs urgent remodeling. Pounding music from a nearby nightclub kept me up until 2 am.

Dining

5.0

The breakfast was a disaster, failing to meet expectations.